FAQ QUESTIONS

General ordering questions: 
Before & after the sale:
 
Are your blinds the same as name brands?
Are your prices competitive?
Do you offer a lowest price guarantee?
What brand names do you offer?
Can I order free samples?
Will I be charged sales tax?
Do you charge for shipping?
Do you have catalogs?
How do I measure?
How can I contact customer service?
When is my credit card charged?
Do you ship to Alaska, Hawaii, Canada?
Is my credit card information secure?
What is your return policy?
How can I pay for my order?
When will my order be shipped?
Do you sell seconds?
Is there a shipping charge for oversized blinds?
Can I request a signature for delivery?
Do you share or sell my personal information?
How do I  install my blinds or shades?
Can you recommend an installer in my area?
What does inside or outside mount mean?
Can I change or cancel my order once I have placed it?
When will I know my order is in production?
Do screws & hardware come with my order?
Will I receive an order conformation?
Are there installation instructions with my order?
What if I do not see an item I want?
Do you have a glossary for terms?
What I measure something wrong?
Who is responsible for a proper measurement?
What does color coordinated mean?
Is there a minimum window sill depth for an inside mount?
What if I need repairs?
What if my order is damaged during shipping?
What if my order was made incorrect?
Do you offer a warranty?
How can I check on the status of my order?

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